FAQ

Frequently Asked
Questions

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General Questions

What is Babsify Technology Ltd?

Babsify Technology Ltd is a premium international technology company with offices in the USA and Nigeria. We provide websites, mobile apps, AI automation, digital marketing, and tech training to businesses worldwide.

Where are you based?

We have operations in both the United States and Nigeria (Lagos and Abuja). We serve clients across 50+ countries globally and work remotely with teams worldwide.

How do I get started?

Simply book a free 30-minute consultation call or send us a message via WhatsApp or our contact form. We'll respond within 24 hours with next steps.

What industries do you serve?

We work across all industries including real estate, construction, e-commerce, education, healthcare, hospitality, finance, startups, NGOs, and more.

Web Development

How long does it take to build a website?

Standard business websites: 7–14 days. E-commerce stores: 2–4 weeks. Mobile apps: 4–10 weeks. SaaS platforms: 8–16 weeks. We always provide a clear timeline before starting.

Do you provide hosting?

Yes, we can set up and manage hosting for your website. We use premium providers including AWS, DigitalOcean, and Namecheap. Hosting costs are paid separately and billed annually.

Will my website be mobile-friendly?

Absolutely. Every website and app we build is 100% mobile-responsive and tested across all major devices and browsers. Mobile-first is our default approach.

Can you redesign my existing website?

Yes! We offer complete redesigns. We'll analyze your current site, identify opportunities, and deliver a fresh, conversion-optimized upgrade without losing your existing content or SEO.

Do you build websites on WordPress?

Yes, we build custom WordPress sites including WooCommerce stores and custom themes. We also build custom-coded sites in PHP/Laravel and React/Next.js for more advanced requirements.

AI Chatbot Solutions

How long does AI chatbot deployment take?

Most deployments take 3–7 business days from initial briefing to going live, depending on complexity, number of integrations, and how much training data is required.

Which messaging platforms do you support?

We deploy AI bots on websites (chat widget), WhatsApp Business API, Facebook Messenger, Instagram DMs, Telegram, and custom mobile apps.

Can the AI understand Nigerian languages?

Yes — we can configure AI to understand and respond in English, Yoruba, Igbo, Hausa, and Pidgin English, as well as French, Spanish, and many other languages.

What if the AI gives a wrong answer?

We design AI with fallback flows — when it's not confident, it gracefully escalates to a human agent rather than guessing. We also continuously monitor and improve accuracy post-launch.

Digital Marketing

What is the minimum ad budget for Facebook Ads?

We recommend a minimum of $300/month in ad spend for Facebook Ads to generate meaningful data and results. Our management fee is separate from the ad spend.

How long before I see results from SEO?

SEO typically takes 3–6 months to show significant results for competitive keywords. Local SEO and less competitive niches can show improvement in 4–8 weeks.

Do you run ads in Nigeria?

Yes — we run highly effective campaigns on Facebook, Instagram, Google, and TikTok targeting Nigerian audiences specifically, including location, language, and interest targeting.

Do you provide monthly reports?

Yes, every client on a marketing retainer receives detailed monthly reports covering ad performance, traffic, conversions, leads generated, and recommendations for the next month.

Training Academy

Are the courses online or in-person?

Our courses are fully online — live virtual sessions with recordings available. This allows students from anywhere in the world to access the same quality training.

Do you issue certificates?

Yes, we issue digital certificates upon course completion that you can share on LinkedIn and add to your portfolio. Our certificates are recognized by employers and clients.

Is there mentoring available?

Yes — every student gets access to group mentoring sessions, and Pro/Premium students get 1-on-1 mentoring sessions with our instructors.

Can I get a job/client after completing the course?

We actively support graduates in building portfolios, crafting proposals, and connecting with opportunities. Many graduates land their first client or job within 30 days of completing.

Payments & Pricing

What payment methods do you accept?

We accept bank transfers, PayStack, Flutterwave, Stripe, PayPal, USDT (crypto), and cash for Nigerian clients. We issue invoices and receipts for all payments.

Do you offer payment plans?

Yes — for projects over $1,000, we offer a 50% deposit / 50% on delivery structure. For training, we offer 2-installment plans. Contact us to discuss.

Are there any hidden fees?

Never. All pricing is transparent and agreed upfront in a written proposal. Any scope changes are quoted and approved before work begins.

Do you offer refunds?

For digital services (websites, marketing), we offer partial refunds based on work completed if you cancel within the first 7 days. Training and ebooks have a 7-day money-back guarantee.

Still Have Questions?

Our team is always happy to help. Reach out via WhatsApp, email, or book a free call.

Free Consultation